SHIPPING TIME + COSTS (AUSTRALIA WIDE)
Express Shipping
Express delivery will be dispatched by the next business day. Express post parcels are usually delivered within 1-3 days of dispatch to metro areas and 2-4 days to regional locations, although remote areas can be up to 7 business days
Express: $15.00 for orders under $200.00. Free for orders over $200.00
Regular Shipping
Regular orders are dispatched within 1-2 business days, however they may take up to 4 days to dispatch during busy periods such as during sales and the Christmas/New Year period. Regular post parcels are usually delivered within 3-7 days of dispatch to metro area and up to 10 days to regional locations.
Regular: $11.00 for orders under $200.00. Free for orders over $200.00
SHIPPING TIME + COSTS (INTERNATIONAL)
International Shipping
International orders are dispatched the next business day (AEDT). All international orders are shipped using DHL eCommerce or Australia Post and have the following shipping times:
New Zealand, USA, Great Britain and Singapore : 5 to 7 days
Canada, Germany, Japan : 8 to 10 days
Rest of World: 10 to 14 days
* transit times are in business days (Received into our Sydney terminal)
Costs
NEW ZEALAND : $20.00 for all orders
Rest of World : $50 for all orders
International customers are responsible for customs/import taxes and any additional charges within their own country.
Use this estimator to get an idea of the duties and taxes you may be charged
Once shipped delivery can take anywhere between 1-6 weeks
NEED ASSISTANCE?
Contact Information
Email: info@heavensgems.com.au
Phone: +61 0479 150 642
